Master the Art of Communication and Presentation: Training for Effective Professional Skills
in Behavioral Trainings
Created by
Mr. Manish Mitra
Training program on communication and presentation skills is crucial for professional development. Here's an outline for such a training program:
Introduction to Communication and Presentation Skills:
Defining effective communication and presentation skills.
The impact of these skills on professional success.
Understanding Your Audience:
Identifying and analyzing the target audience.
Tailoring communication and presentations to audience needs.
Verbal Communication Skills:
Clear and concise messaging.
Voice modulation and tone.
Articulation and pronunciation.
Non-Verbal Communication:
Body language and posture.
Facial expressions and gestures.
Eye contact and its significance.
Active Listening Skills:
Techniques for active listening.
Responding and providing feedback effectively.
Written Communication:
Crafting clear and impactful written messages.
Email etiquette and professional writing.
Presentation Structure:
Introduction, body, and conclusion.
Creating a compelling narrative.
Visual Aids and Technology:
Effective use of slides and visuals.
Integrating technology for impactful presentations.
Handling Q&A Sessions:
Strategies for managing questions confidently.
Addressing unexpected or challenging questions.
Overcoming Public Speaking Anxiety:
Techniques for managing nervousness.
Building confidence in public speaking.
Storytelling Techniques:
The power of storytelling in communication.
Incorporating anecdotes for engagement.
Cultural Sensitivity in Communication:
Understanding and respecting diverse cultural norms.
Avoiding communication pitfalls in a global context.
Conflict Resolution Skills:
Managing disagreements professionally.
Turning conflicts into opportunities for understanding.
Feedback and Improvement:
Soliciting constructive feedback.
Continuous self-assessment and improvement.
Improving Interpersonal Communication:
Building rapport and strong relationships.
Conflict resolution in professional relationships.
Customizing Messages for Different Platforms:
Tailoring communication for in-person, virtual, and written contexts.
Adapting messages for various communication channels.
Presentation Delivery Skills:
Engaging the audience with dynamic delivery.
Using visual aids effectively.
Measuring the Impact of Communication and Presentation Skills:
Establishing key performance indicators.
Assessing the success of communication initiatives.
Prerequisites: Anyone who is a working professional
Who Should Attend: engineers to sr. Managers?
Certification Exam: 1. each certification candidate is required to pass a written examination through online mode that consists of multiple choice questions
2. Passing marks is 60% and for Hard copy of certificate needs to pay Rs. 100 additional
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