Total Quality Management (TQM): Strategies for Excellence in Business
in Technical TrainingsAbout this training
"Total Quality Management (TQM): Elevating Excellence in Business"
Define Total Quality Management and its significance in modern business practices.
Briefly introduce the core principles of TQM.
Objective: To equip participants with the knowledge and tools to understand, implement, and benefit from Total Quality Management principles in their work environments.
Session 1 - Introduction to Total Quality Management
• Definition and principles of Total Quality Management (TQM)
• Historical overview and evolution of TQM
• Importance of TQM in modern organizations
Session 2 - Core Principles of TQM
• Customer focus and satisfaction
• Continuous improvement
• Employee involvement and empowerment
• Data-driven decision-making
Session 3 - Tools and Techniques of TQM
• Quality tools: Six Sigma, PDCA (Plan-Do-Check-Act), Fishbone diagrams
• Statistical process control and process mapping
• Case studies and interactive exercises
Session 4 - Implementing TQM in the Workplace
• Steps to introduce TQM in an organization
• Overcoming resistance to change
• Real-world examples of successful TQM implementations
Session 5 - Measuring and Monitoring Quality
• Key performance indicators (KPIs) for quality
• Establishing benchmarks and targets
• Continuous feedback and improvement cycles
Prerequisites: Anyone who is working in manufacturing in Any Industry
Who Should Attend: engineers to Sr. Managers or HOD
Certification Exam: 1. each certification candidate is required to pass a written examination through online mode that consists of multiple choice questions
2. Passing marks is 60% and for Hard copy of certificate needs to pay Rs. 100 additional
